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Contents Insurance

Save up to 10% on your first year’s premium when you quote and buy a new contents insurance policy online1,4

Get a quoteRetrieve a quote

on your 1st year’s premium when you quote & buy a new policy online1,4

24/7 online claims lodgement

Pay by the month at no extra cost6

Cover for your belongings

Insure the belongings kept at the insured address for loss or damage caused by one or more of 11 insured events.

Policy inclusions

Cover when you’re moving house

Over Fifty’s Contents Insurance will cover your contents for loss or damage caused by an insured event both at your new and old address for up to 14 days after you first start to move. No cover is provided for loss or damage whilst contents are in transit (unless you have Accidental damage cover).

Alternative accommodation for you and your pets

If your contents are damaged by an insured event during the period of insurance to such an extent that you can’t live in your home buildings, Over Fifty’s Contents Insurance will pay the additional costs for temporary accommodation for you up to 10% of the contents sum insured and up to $500 for temporary accommodation for your pets in a commercial boarding establishment. This benefit applies up to a maximum of 12 months.

Guest, visitor and domestic helper property

Over Fifty’s Contents Insurance will also provide cover for property belonging to your guests, visitors and domestic helpers up to $5,000 (included in your contents sum insured), if it is lost or damaged as a result of an insured event that you are claiming for.

Emergency contents storage

If your home buildings are damaged by an insured event and is unable to be lived in, Over Fifty’s Contents insurance will reimburse the reasonable costs to move and store your contents for the time necessary to repair or rebuild your home building or until you find alternative accommodation up to a maximum of 12 months and the remaining balance of your contents sum insured after payment of claim.

Debris removal

Over Fifty’s Contents Insurance will pay up to 10% of the contents sum insured for removal of debris from the home building if your contents are damaged or destroyed by an insured event.

Food or medicine spoilage

If your refrigerator or freezer breaks down and you lose your perishable food or medicine as a result, Over Fifty’s Contents Insurance will pay for you to replace it. If you claim for this benefit, excess will apply. If the spoilage is due to a natural disaster (declared by Allianz, the government or the Insurance Council of Australia ) the maximum Allianz will pay is $500. No excess will apply.

24/7 online claims lodgement

When you need to make a claim Over Fifty Insurance are there for you with 24 hour claims lodgement available online, or you can call the claims line to commence the claims process over the phone.

Cover for your contents intended to be kept outside

Over Fifty’s Contents Insurance will cover contents intended to be kept outside like your barbeque, outdoor furniture and childrens play equipment up to $2,000 in total.

Prefer to talk to a real person?

Call our friendly and experienced customer care team (Monday to Friday 8:30am to 5pm AEST)

Call 13 31 30

Policy Documents and Key Fact Sheets

We do not provide advice based on any consideration of your objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision please refer to the Home Product Disclosure Statement (PDS) any applicable supplementary PDS and Home Contents Key Fact Sheet is also available for reference.

Optional covers

Apply to add any of these optional covers for an additional premium and greater cover

Accidental damage

The accidental damage cover option helps insure you in the event of accidental unexpected mishaps that are caused unintentionally – giving you greater coverage for your home contents.

Portable contents

Optional cover to insure your portable contents such as mobile phones, cameras and engagement rings in the event of theft or an accident at the insured address and when you take them out of your home, even when you are temporarily outside Australia for up to 120 continuous days in any period of insurance. Some portable contents must be specified as Listed portable contents with the full replacement value to be covered away from the home

Motor burnout

The Motor burnout option covers you if an electrical current damages your household electrical motors. This cover is automatically included if you have taken optional Accidental Damage cover

Domestic workers’ compensation cover

Cover for a domestic worker (e.g. gardener or cleaner), if they are injured while working for you at the insured address. Only available in ACT, WA and TAS.

Flood cover

Flood cover may be available as an optional cover to your contents. A 72 hour exclusion period applies.7

What does Contents Insurance cover?

  • Fire or smoke (including bushfires and grassfires)7
  • Theft or burglary
  • Storm7 and cyclone7, rainwater or run off (not including flood which subject to eligibility may be available under the optional Flood cover)
  • Lightning
  • Water or other liquid damage
  • Impact damage
  • Earthquake8 or tsunami
  • Accidental breakage of glass or ceramic items
  • Vandalism or malicious damage
  • Explosion
  • Riots or civil commotion

Contents > What’s covered?

Contents insurance insures the belongings you have at the insured address: from your furniture, carpet and appliances and even your BBQ. So, if any of the insured events happen during the period of insurance, we’ll generally pay to repair or replace your contents – up to the policy limits.

Home Contents Calculator

It’s up to you to decide the sums insured, and the type and level of cover that you want to take out. People generally want enough insurance to cover the property’s estimated replacement value. If you don’t have enough cover, you could end up having to cover some of the costs yourself. Remember, Allianz will only pay up to the amount of your loss or the sum insured, whichever is the lesser (subject to the policy terms and conditions) – so you should also be careful not to over insure. That’s why we’ve provided the calculator. It works as a guide to help you estimate the replacement value of your home contents.

How to make a claim

Make a claim 24/7 using our online claims form or call 13 10 13 to speak to a consultant. 

What you need to get started

You’ll need the following details to start your claim. The Claims team will contact you to discuss next steps once your claim is received. 

  • Your policy information
  • Information about the incident, such as the date, where the damage occurred, etc.
  • Details about the loss or damage you are claiming for
  • Information about any other people, vehicles or property involved.

Frequently asked questions

What do I do if I need to make a Contents Insurance claim?

Do what you reasonably can to prevent any further loss, damage or liability. Tell the police as soon as reasonably possible about any malicious damage, theft, attempted theft, burglary or loss of insured property. Contact the Claims Call Centre on 1300 671 777 and advise the Claims Consultant of what has happened: the Claims Consultant will help you through the contents insurance claims process.

In order to be sure that you are covered under this policy you should always contact Allianz for approval before you incur expenses you wish to claim. If you do not, Allianz will pay for expenses incurred to the amount Allianz would have authorised had you asked Allianz first.

Am I covered for Flood?

Flood cover is an option on both Building and Contents in Home and Landlords policies. Please call us on 13 31 30 to find out whether you are eligible for Flood cover. For full details of terms, conditions, limits and exclusions of all our home insurance cover options, please refer to the relevant Product Disclosure Statement any supplementary PDS and Contents Key Fact Sheet.

What does it mean if I take the Accidental Damage cover option?

This optional cover provides even more cover – it covers you in the event of damage caused by unexpected mishaps that are caused unintentionally not just the specified insured events. If you have Contents cover and take this option, the sort of mishaps you’ll be covered for include when you spill red wine on the carpet or lounge.

How do I know if I have optional covers on my policy?

You can apply to add these options to your policy when you start or renew it (or during your period of insurance by contacting  Over Fifty’s Insurance on 13 31 30). If you’re not sure whether you have added these cover options, you can check your policy schedule.

DISCLAIMERS
Over Fifty Insurance Pty Ltd ABN 58 007 165 200 AR 295939 arranges this insurance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL No 234708. We do not provide any advice based on any consideration of your objectives, financial situation or needs. Any advice provided is general advice only. Policy terms, conditions, limits and exclusions apply. Before making a decision, please consider the relevant Product Disclosure Statement available from www.over50insurance.com.au. The relevant Target Market Determination is available by calling 13 31 30. If you purchase this insurance, we will receive a commission that is a percentage of the premium, a profit share and marketing costs.  Ask us for more details before we provide you with services.
1. Online discount
When you quote and buy a new home insurance policy online a discount of up to 10% is applied to your first year’s premium including the following optional covers (if selected); Accidental damage, Flood, Motor Burnout and Portable Contents. This discount is not applied on renewal.
When you quote and buy a new Landlord insurance policy online, a discount of up to 10% is applied to your first year’s premium including the optional covers (if selected): Flood and Rent Default and Theft by Tenant. This discount isn’t applied on renewal.
2. Combined
A discount of up to 10% is applied to your premium when you combine Buildings and Contents on one Home Insurance policy, including for the following optional covers if selected: Motor Burnout and Accidental Damage cover. The combined discount doesn’t apply to Landlord policies, Flood or Portable Content optional covers.
3. No Claims Bonus
When you take out a new policy, we calculate your No Claims Bonus (NCB) based on your home or landlord (as applicable) insurance claims history. To qualify for the maximum No Claim Bonus of 30%, home insurance customers must have had no Building or Contents insurance claims in the preceding 5 years. Landlord customers must have had no Landlord insurance claims in the preceding 3 years. However, customers who have had claims may still qualify for a reduced No Claim Bonus. For Home Insurance customers: The No Claim Bonus is applied to some optional covers if selected; Motor Burnout and Accidental Damage, but not Flood or Portable Contents cover, if selected. For Landlord Insurance customers: The No Claim Bonus discount doesn’t apply to optional cover Flood, if selected, but is applied to Rent Default and Theft by Tenant, if selected.
4. Minimum premiums
If you are eligible for more than one discount, Allianz applies them in a predetermined order. This means any subsequent discount will be applied to the reduced premium amount after applying any prior discounts and the effect of the subsequent discount will be reduced.  For example, the aggregate effect of applying two 10% discounts consecutively means that you will not see the full benefit of both these discounts.
Discounts do not apply to taxes or government charges.
Discounts do not apply to optional covers for Domestic Workers Compensation / Landlord Workers Compensation, and may not apply to other optional covers (if available and selected).
Any discounts/entitlements may be subject to rounding and may only apply to the extent that any minimum premium is not reached.
5. Option to change your excess
Not available with respect to any additional compulsory excess, imposed excess applied to the policy or to the Portable contents excess. Any reduction in premium will not be applied to government taxes and charges, or to optional covers (if available and selected): Domestic Workers compensation, Flood or Portable contents. Minimum premiums apply.
6. Instalment premiums
If you choose to pay your premium by instalments you do not pay us any more than if you pay your premium in one lump sum annually. The premiums payable by instalments may be subject to minor adjustments (upwards or downwards) due to rounding. Note: Your financial institution may apply transaction fees to instalment payments.
7. 72 hour waiting period
We may not provide cover for any loss of or damage to your property caused by cyclone, flood,  grassfires and bushfires, during the first 72 hours after you first purchase a policy or increase your cover under an existing policy. Refer to PDS for when exclusion periods apply.
8. Earthquake excess
An additional imposed excess amount of $250 applies for each claim or loss or damage caused by an earthquake or tsunami, or series of earthquake or tsunamis, during any period of 48 consecutive hours.